Prepare social media guidelines, policies, and listening programs relevant to your organization while exploring digital ethics issues.
Social media guidelines and policies can be as important as your social media plan.
Social media policies can keep your organization from making disastrous mistakes on social media channels, and help you adhere to industry regulations.
Social media guidelines guide your employees on how to represent your organization online, and help to establish online consistency for your company or brand.
In addition to social media guidelines and policies, this course delves into listening and engagement programs, and discusses digital ethics, copyright, terms-of-use, and privacy issues.
- Developing listening and engagement programs
- The 8 stages of social media listening
- Ethics issues relevant to blogs
- An overview of blogging codes of conduct
- Copyright issues relevant to media communities
- An introduction to Creative Commons
- Copyright infringement issues and how to handle them
- Social networking privacy issues
- Preparing social media guidelines and policies
Worksheets, templates, and resources included!
Author: Deltina Hay
DeltinaU founder, Deltina Hay, is the author of The Bootstrapper’s Guide to the Mobile Web and The Social Media Survival Guide. Deltina developed the graduate, Social Media Certificate program for Drury University, and serves as the board chair of the Independent Book Publishers Association.